For many years, businesses have relied heavily on Point-of-Sale (POS) systems. These systems are designed for merchants such as stores and restaurants and allow staff to receive orders and ensure a smooth sales process. In the past, POS systems used to be fixed devices that communicate with servers in the back of the house.
But in recent years, technology has advanced beyond these traditional methods and has capitalised on cloud infrastructure to automate all POS operations. The benefit of cloud POS is that it provides a number of advantages they would not have access to in a more convenient process.
Let's look at why switching to cloud POS would be a good idea!
Simpler Business Processes
Cloud-based POS solutions combine various business systems into one single platform that reduces your IT requirements and saves you a lot of time.
Instead of having to log in to different apps, such as customer relationship management, gift cards, sales, and other functions, you can easily access all of these features through a single, centralised spot. Your workforce will have more time to devote to the customers because they will have a more reliable, easily accessible company portal at their disposal.
Cloud-based POS can be accessed from any device with an internet connection, just like any other cloud system. Hence, while processing and making POS transactions, your staff won't be restricted to using traditional, fixed registers.
They are free to walk around the store interacting with customers, carrying tablets or smartphones. They can look up needed information and accept payments at just a moment's notice. This avoids delaying processes and ensures 100% customer satisfaction.
Having a mobile POS system enables simply managing your retail business whether you are in the store all day or on the go. You can monitor sales and access other real-time data from any location, allowing you to run your business constantly without facing any hindrances.
Excellent Security Of Data
Cloud-based POS systems help significantly reduce security threats such as data loss and theft. By storing your POS data in the cloud, you can avoid on-premises storage, which can prove vulnerable to accidents or hackers and could result in losing all your files.
But with a reliable POS provider, the data storage process will be handled efficiently, moving copies of your data to various off-site data centres. As you make changes to your data, the most recent variations of each file will sync to the cloud. Even if you experience any kind of data loss, your provider will quickly restore your information. So, your data safety is ensured by your provider.
With a traditional POS system, you must buy every piece of hardware and software required to support payment processes. This can cost the company a lot between the equipment, licence fees, and contracts. Considering how many registers you require and the size of your inventory, your POS expenses might increase further.
Most of these fees are eliminated when you switch to a cloud POS system. Instead, the fees for using the cloud software will be listed on a monthly bill. You can include POS hardware that some providers offer as part of your cloud subscription.
Quick And Hassle-free Scaling
Utilising cloud-based POS systems will allow you to extend your services as necessary because you won't have to install and manage your own on-premises hardware. If you ever need to expand your system's user base or add storage space, you can easily do that by supplying new resources from your provider.
The cloud enables scaling back your POS services easily, which can help you recover rapidly from times of peak demand.
6DX is the most cutting-edge retail experience technology and advanced POS software. Some of the advantages that 6DX offers retailers include integration of online and offline transactions, and promotion across all physical locations and internet storefronts.
The 6DX technology helps build connections across six dimensions of retail - Fast Checkouts, Promotions, Payments, CRM, Coupons & Vouchers, Loyalty Programmes, and delivers exceptional customer experiences to accelerate the pace that you achieve your business goals. Head to our website to learn more about our 6DX technology and how it can benefit your retail business.